Iron Mountain Client Principal in Paris, France
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
As a Client Principal you provide executive oversight and strategic engagement with the client executive stakeholders. Helps shape the
client executive thinking into the services / applications being delivered. Delivers guidance into the art of the possible and a roadmap to
get there. Ensures the quality of documentation from the functional and technical architects throughout the workshop and design phases.
Is accountable for the sign off of the artifacts created during the Design phase including, user stories, sprints & deliverables,
documentation, final scope and acceptance criteria.
Organising and managing client workshops during the kick off and design phase to ensure that all relevant stakeholders are involved.
Clear communication of the project background, goals, objectives, timescales and budget.
Develop and nurture positive and collaborative client relationships
Identify opportunities where Iron Mountain Solutions or Professional Services can assist prospective and existing clients.
Assist pre-sales activities by functioning as a Professional Services SME for clients and internal teams.
Create and manage all project documentation including but not limited to budget/finance reports, staff utilisation, risk register, decision
logs, project status reports and comprehensive implementation plans.
Ensuring the Project Manager has all the resources required to complete the project.
Leading the design workshops and publishing the documentation prepared by the functional & technical architects.
Ensuring that the client can prioritise functional requirements during the sprints based upon recommendations on impact, urgency and
Ensuring the solution engineers can work from the design documentation.
Finalising the scope of work, terms and conditions, payment milestones, resources, process for scope changes, functionality changes.
Closing the project at its completion and handover to customer success.
Translate client needs into executable Statements of Work as part of the formal contracting process
- Extensive experience as a consultant/professional services lead with a demonstrated track record of delivering successful digital
Understanding of managing complex client projects and requirements with engagement up to C level.
Demonstrate knowledge and confidence in executing and implementing implementation best practices, Agile development,
methodologies, and content services platform technology.
- Able to write business reports and business cases for the outcomes / potential outcomes of a project / change. Be able to demonstrate
return on investment & cost analysis.
- Good understanding of Content Services Platforms, the marketplace, Enterprise IT architecture and landscape.
What we offer
Be part of an ever evolving global organisation focused on transformation and innovation.
A support system where you have a safe place to voice your opinion, share feedback, and be your true authentic self.
Global connectivity to learn from 26,000+ teammates across 52 countries.
Be part of a winning team who embrace diversity, inclusion, and our differences.
Competitive Total Reward offerings to support your career at Iron Mountain, family, personal wellness, financial wellbeing.
In return Iron Mountain offers excellent remuneration, training and prospects associated with a global super brand.
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to firstname.lastname@example.org. See the Supplement to learn more about Equal Employment Opportunity.
Iron Mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law.
To view the Equal Employment Opportunity is the Law posters and the supplement, as well as the Pay Transparency Policy Statement, CLICK HERE